We want to be the best at what we do. We want to enable people to access communication support in any language at any time and we are looking for a self-motivated person to help take our business to the next level.
Word360 is an award-winning tech-enabled translation and interpreting company that specialises in working within the health and social care sectors supporting large organisations with their communication needs. Our clients include the NHS, local authorities, other public sector clients.
Reports to
CCO
Main Purpose of Job
At Word360 you will be selling services that help people access health and care through our translation and interpreting services and technologies. As we step into a new phase of growth, you will be taking over the helm to develop and lead the sales drive. You will be required to leverage your entrepreneurial drive to target, educate and persuade new customers to see the benefits of our services through clear sales funnels.
You will anticipate how decisions are made to create partnership opportunities and persistently explore and uncover the business needs of key clients. Working with them, you will use your powers of persuasion to educate them as to how our products and services will positively impact their business.
Responsibilities and Duties
- Have a deep knowledge of, and skilled in selling solutions into the health and social care sector - in particular the NHS.
- Identify and engage with other organisations to build strategic partnerships
- Ability to sell services and products using a consultative sales approach
- Research new opportunities and continually look at new ways to sell our products
- Develop, maintain, and rebuild relationships with lapsed, lost and new customers through sales such as telephone calls, emails, face-to-face meetings
- Analyse sales data to understand client needs, existing pain points, and opportunities for business development
- Be confident to sell into the Public Sector
- Develop proposals for new opportunities and support the bid team in larger ITTs
- Build, manage and maintain the sales pipeline and ensure that all pipeline activity is accurately documented and kept up to date.
- Represent the business at trade shows, networking events and exhibitions to generate leads
- Identify and develop partnerships for our services and technologies with targeted opportunities.
Skills and Attributes Required
- 5 years+ of experience in Sales and Business Development
- Experience of selling to the NHS, Public Sector, Mid and Large cap enterprise required
- Experience of selling to procurement and senior management
- Ideally experience of selling Saas products
- Working knowledge of using HubSpot Sales or similar CRM
- Proven sales experience, together with an excellent record of achieving targets and winning clients.
- Initiative to spot and seek our new opportunities
- Creativity and ‘outside the box’ thinking
- Self-driven and results-oriented with a clear focus on high quality and business profit.
- Excellent interpersonal skills – Outstanding phone manner, customer service skills and command of English
Benefits
- Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
- Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
- Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
- Employee Recognition: Celebrate achievements with our employee awards and development programs.
- Health and Wellness: Benefit from health insurance, free gym memberships, free cinema tickets, and more.
- Career Growth: Your efforts drive your success. With our ambitious growth plans, you’ll continually expand your expertise and opportunities.
- Cycle to Work Scheme: Join the cycling revolution with our support.
- Pension Scheme: Secure your future with our workplace pension plan.
- Paid Sick Leave: Rest assured with paid time off during illness.
- Social Events: Engage with colleagues and innovate through business-wide social events.
Diversity, Inclusion and Wellbeing
Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture.
We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
Additional Information
If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.